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Refundable eTicket

• Once the ticket has been issued the name of the traveler on the ticket cannot be changed.
• REWARD PROGRAM POLICIES do not allow cash to be exchanged for the unused portion of any ticket purchased with Reward points.
• Please note that the Redemption Fee is non-refundable.
• If a ticket was not purchased with Reward points and the ticketed fare is refundable, then the form of payment used for that purchase will be credited.
• While the Reward point balance displayed on this web site is current when you initiate your search, during the checkout process that balance is subject to change due to redemption activity and point earning.
• All ticket prices are based on adult fares. There are no discounts for children regardless of whether they are traveling with an adult or unaccompanied.
• Tickets can be purchased for children traveling alone, however you must contact the airline directly before reserving or purchasing a ticket for an unaccompanied minor. This is because the airlines have special restrictions and policies that require you to make advance arrangements for any unaccompanied children. Additional fees may apply (approximately $25 to $100 each way) and can be paid at check-in.
• For security reasons, most airlines do not allow unaccompanied minors to travel on the last connecting flight of the day.

Refundable Paper Ticket

• Once the ticket has been issued the name of the traveler on the ticket cannot be changed.
• REWARD PROGRAM POLICIES do not allow cash to be exchanged for the unused portion of any ticket purchased with Reward points.
• Please note that the Redemption and ticket delivery fees are non-refundable.
• If a ticket was not purchased with Reward points and the ticketed fare is refundable, then the form of payment used for that purchase will be credited.
• While the Reward point balance displayed on this web site is current when you initiate your search, during the checkout process that balance is subject to change due to redemption activity and point earning.
• All ticket prices are based on adult fares. There are no discounts for children regardless of whether they are traveling with an adult or unaccompanied.
• Tickets can be purchased for children traveling alone, however you must contact the airline directly before reserving or purchasing a ticket for an unaccompanied minor. This is because the airlines have special restrictions and policies that require you to make advance arrangements for any unaccompanied children. Additional fees may apply (approximately $25 to $100 each way) and can be paid at check-in.
• For security reasons, most airlines do not allow unaccompanied minors to travel on the last connecting flight of the day.
• A non-refundable paper ticket delivery fee may be charged separately to your credit card.

Non-Refundable eTicket

• Once the ticket has been issued the name of the traveler on the ticket cannot be changed.
• Ticket is non-refundable.
• Reward points redeemed for travel are non-refundable.
• Ticket changes may incur penalties and/or increased fares.
• While the Reward point balance displayed on this web site is current when you initiate your search, during the checkout process that balance is subject to change due to redemption activity and point earning.
• All ticket prices are based on adult fares. There are no discounts for children regardless of whether they are traveling with an adult or unaccompanied.
• Tickets can be purchased for children traveling alone, however you must contact the airline directly before reserving or purchasing a ticket for an unaccompanied minor. This is because the airlines have special restrictions and policies that require you to make advance arrangements for any unaccompanied children. Additional fees may apply (approximately $25 to $100 each way) and can be paid at check-in.
• For security reasons, most airlines do not allow unaccompanied minors to travel on the last connecting flight of the day.

Non-Refundable Paper Ticket

• Once the ticket has been issued the name of the traveler on the ticket cannot be changed.
• Ticket is non-refundable.
• Reward points redeemed for travel are non-refundable.
• Ticket changes may incur penalties and/or increased fares.
• While the Reward point balance displayed on this web site is current when you initiate your search, during the checkout process that balance is subject to change due to redemption activity and point earning.
• All ticket prices are based on adult fares. There are no discounts for children regardless of whether they are traveling with an adult or unaccompanied.
• Tickets can be purchased for children traveling alone, however you must contact the airline directly before reserving or purchasing a ticket for an unaccompanied minor. This is because the airlines have special restrictions and policies that require you to make advance arrangements for any unaccompanied children. Additional fees may apply (approximately $25 to $100 each way) and can be paid at check-in.
• For security reasons, most airlines do not allow unaccompanied minors to travel on the last connecting flight of the day.
• A non-refundable paper ticket delivery fee may be charged separately to your credit card.

Domestic Flight

• Air transportation to be provided between points in the U.S. (including its overseas territories and possessions) is subject to the individual contract terms (including rules, regulations, tariffs and conditions) of the transporting air carriers, which are herein incorporated by reference and made part of the contract of carriage.
• Where this coupon is issued for transportation, or services other than air travel, specific terms and conditions may apply. These terms and conditions may be included in the ticket set or may be obtained from the issuing company or agent.
• Please make sure you have reviewed the important legal notice entitled "Conditions of Contract", "Notice of Incorporated Terms", "Notice of Baggage Liability Limitations", and "Notice of Overbooking" in Terms & Conditions of Travel or the specific terms and conditions relating to non-air transportation or services.
• The Terms & Conditions of Travel will also be available at the airport prior to your flight departure.

International Flight

• If the passenger's journey involves an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention may be applicable and the Convention governs and in most cases limits the liability of carriers for death or personal injury and for the loss of or damage to baggage.
• See also the notices entitled "Advice to International Passengers on Limitation of Liability" and "notice of Baggage Liability Limitations" in Terms & Conditions of Travel.

Change Policies:

Refundable eTicket

• If you modify your itinerary, you will be charged a change fee plus any applicable increase in fare.
• Reward points cannot be used to pay for any fare difference or change fee.

Refundable Paper Ticket

• If you modify your itinerary, you will be charged a change fee plus any applicable increase in fare.
• Reward points cannot be used to pay for any fare difference or change fee.
• Changes to itineraries must be made 10 days in advance of departure date.

Non-Refundable eTicket

• Your ticket is non-refundable.
• Some tickets do not allow any changes.
• If you change or cancel your reservation, airlines may charge a fee to use your ticket as credit for a new reservation. The fee varies by airline, but is usually $150 for domestic and $200 for international tickets.
• Reward Points cannot be used to pay for any fare difference or any change fee.

Non-Refundable Paper Ticket

• Your ticket is non-refundable.
• Some tickets do not allow any changes.
• If you change or cancel your reservation, airlines may charge a fee to use your ticket as credit for a new reservation. The fee varies by airline, but is usually $150 for domestic and $200 for international tickets.
• Reward points cannot be used to pay for any fare difference or any change fee.
• Changes to itineraries must be made 10 days in advance of departure date.

Cancellation Policies:

Refundable eTicket

• Please note that the Redemption Fee is non-refundable.

Refundable Paper Ticket

• We must receive your paper ticket in order to process your refund request.
• Please note that the Redemption and ticket delivery fees are non-refundable.

Non-Refundable eTicket

• Your ticket is non-refundable.
• If you cancel you will not receive any money or Reward points back.
• You may be eligible to apply part of your ticket price towards future travel (for a limited time, usually 1 year).
• Reward points cannot be used to pay for any fare difference or any change fee.
• If you cancel your reservation, airlines usually deduct $150 or more for domestic tickets and $200 or more for international tickets before determining the amount that can be applied toward future travel.

Non-Refundable Paper Ticket

• Your ticket is non-refundable.
• If you cancel you will not receive any money or Reward points back.
• You may be eligible to apply part of your ticket price towards future travel (for a limited time, usually 1 year).
• Reward points cannot be used to pay for any fare difference or any change fee.
• If you cancel your reservation, airlines usually deduct $150 or more for domestic tickets and $200 or more for international tickets before determining the amount that can be applied toward future travel.

Hotel Policies

• All hotel reservations are prepaid. Your rewards account or credit card account will be charged when you complete your reservation.
    1. Hotel reservations are guaranteed for late arrival.
    2. Hotel reservations are generally ineligible for hotel award points or airline mileage.
• Any incidental charges will be assessed directly to you by the hotel upon check-out. Examples: Parking, Phone Calls, Room Service.
• Any changes to or cancellation of your hotel reservation may result in fees from 25.00 USD up to the full cost of your stay.
    1. Please do not call the hotel directly to make changes or cancel this reservation, as their agents will not be able to change or issue refunds for these specially negotiated rates.
    2. If you are reserving multiple rooms at the same hotel for the same dates, you must use a different name for each reservation. Using the same name for multiple reservations may cause the hotel to cancel reservations that appear to be duplicates.
    3. Changes to the name on a reservation are not permitted after the booking is completed.
• Due to program restrictions, rewards reservations can be changed only ONCE. After a rewards reservation is modified once, it CANNOT be changed or cancelled again.
• Changes in itinerary can result in a change in price. If a price increase occurs, then the difference in price CANNOT be paid with rewards account. Price increases must be paid with a credit card.
• No monetary refund will be given for cancellation of a rewards reservation. An equivalent amount of rewards, minus any cancellation or change fees, will be credited back to your rewards account if your rewards reservation has a refund.
• No refunds for unused nights, including those resulting from delayed check-in or early check-out, will be given.
• Guests must be at least 18 to 21 years of age at time of check-in (depending on individual hotel policy) unless accompanied by a parent or guardian.
    1. You must present photo ID at check in.
    2. You may be required to present a valid credit (not debit) card or cash deposit at check in for incidentals.
• If you experience an issue during your trip, you must call us immediately so that we can assist you in resolving your problem. Any portion of your trip that has been used is non-refundable. We are not responsible for any modifications you make to your trip without our assistance.
• Bed types, smoking preference, and in-room amenities are subject to hotel availability.
• Redeeming Membership Rewards points for travel purchases online is subject to the following

Room Policies

• Cancellations or changes occurring within 24 hours of 12:01 am (Central Time) on the day of check-in are subject to a cancellation penalty. This includes a 1 night room charge plus applicable Tax Recovery Charge & Service Fees.
• Cancellations or changes made after check-in are subject to a 100% charge.